Last updated: 22 July 2026
1. About these terms
These Terms and Conditions (“Terms”) govern the provision of services by MAX TECH SOLUTION LTD (“we”, “us”, “our”) to our clients (“you”, “your”, “Client”). By engaging us to provide services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
2. About us
MAX TECH SOLUTION LTD is a private limited company registered in England and Wales.
- Company number: 16996097
- Registered office: 1 Grafton Way, London, WC1E 6JN, United Kingdom
- Contact: info@max-tech-solutions.com | +44 7537 135819
3. Definitions
- “Services” means the IT consulting, website development, digital advertising, SEO, technical support, and related services we provide.
- “Proposal” means the written document (including scope, deliverables, timelines, and fees) that we send you before we begin work.
- “Deliverables” means the outputs, documents, code, designs, reports, or campaigns produced by us for you.
- “Fees” means the amounts payable by you as set out in the Proposal or invoice.
- “Retainer” means an ongoing monthly service arrangement.
4. Our services
We provide a range of digital services including:
- Technology consulting and strategy
- Website design and development
- Digital advertising (Google Ads, Meta Ads, Bing Ads, and other platforms)
- Search engine optimisation (SEO)
- Technical support and maintenance
The specific services, deliverables, and timelines for your engagement will be set out in a written Proposal or Statement of Work.
5. Ordering process
- We provide a written Proposal describing scope, deliverables, timelines, and Fees.
- You accept the Proposal by signing it, replying by email confirming acceptance, or paying the initial invoice.
- On acceptance, a legally binding contract is formed between us on these Terms and the Proposal. If there is a conflict, the Proposal prevails.
- No verbal agreement is binding unless later confirmed in writing.
6. Fees and payment
Fees are set out in the Proposal or on our published pricing pages. Prices are quoted in Pounds Sterling (GBP) and are exclusive of VAT unless otherwise stated.
- Fixed-price projects: unless otherwise agreed, we invoice 50% on acceptance and 50% on completion. Payment terms are 14 days from invoice date.
- Monthly retainers: invoiced in advance at the start of each month. Payment terms are 14 days from invoice date.
- Third-party costs (such as advertising spend, hosting fees, software licences, stock imagery) are billed separately or passed through at cost.
- Overdue payments may incur interest at 4% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998, and we may suspend Services until payment is received.
- We reserve the right to review and adjust our rates for retainers with 30 days’ written notice.
7. Term and termination
- Fixed-price projects end on delivery and acceptance of the final Deliverables.
- Retainers continue on a rolling monthly basis until terminated by either party.
Either party may terminate a retainer with:
- 30 days’ written notice for business clients (B2B); or
- 14 days’ written notice for individual consumer clients (B2C).
We may terminate immediately if you materially breach these Terms (including failure to pay after 14 days’ written reminder), become insolvent, or engage in unlawful conduct.
You may terminate immediately if we materially breach these Terms and fail to remedy the breach within 14 days of written notice.
On termination, you remain liable for Fees for Services performed up to the termination date and for any non-cancellable third-party commitments.
8. Consumer cancellation rights
If you are a consumer (a natural person acting outside their trade or profession) and you engaged us at a distance or off our premises, you have a legal right to cancel within 14 days of forming the contract, without giving a reason, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Details on how to exercise this right, including waivers for digital services already begun, are set out in our Refund and Cancellation Policy.
9. Your obligations
You agree to:
- provide accurate and complete information required for us to deliver the Services;
- respond to requests for feedback, approval, and access within reasonable timescales;
- provide timely access to systems, accounts, hosting, domains, and third-party platforms as required;
- ensure any content you provide (including text, images, logos) does not infringe third-party rights;
- pay invoices on time.
Delays caused by your failure to meet these obligations may extend project timelines and are not our responsibility.
10. Deliverables and intellectual property
All Deliverables produced specifically for you under a contract become your property on full payment of all Fees due.
Until we have received full payment, we retain ownership of all Deliverables and grant no licence.
We retain ownership of any pre-existing materials, tools, methodologies, code libraries, templates, and know-how that we use to produce the Deliverables. We grant you a non-exclusive, perpetual, royalty-free licence to use these in connection with the Deliverables.
We may include your name, logo, and non-confidential project details in our portfolio and marketing materials unless you tell us in writing that you object.
11. Confidentiality
Each party will keep confidential any non-public information disclosed by the other party and use it only for the purpose of performing the contract. This obligation continues for 3 years after termination and does not apply to information that is already public, independently developed, or lawfully obtained from a third party.
12. Warranties
We warrant that we will provide the Services with reasonable skill and care, in accordance with generally accepted industry standards.
We warrant that we have the right to provide the Services and grant the rights described in these Terms.
Except as expressly stated, we make no other warranties, express or implied. In particular, we do not guarantee specific search engine rankings, advertising campaign performance, conversion rates, or business outcomes, as these depend on many factors outside our control.
13. Limitation of liability
Nothing in these Terms limits our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any other liability that cannot be limited by law.
Subject to the above:
- Our total liability to you in connection with any contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the total Fees paid by you to us in the 12 months immediately preceding the event giving rise to the claim.
- We are not liable for any indirect, special, or consequential loss, including loss of profit, loss of business, loss of revenue, loss of anticipated savings, loss of data, or loss of goodwill.
- We are not liable for the performance, downtime, security, or actions of third-party services (including hosting providers, advertising platforms, and software vendors).
These limitations apply only to the fullest extent permitted by law and do not affect your rights as a consumer, where applicable.
14. Force majeure
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, epidemic, government action, or failure of essential infrastructure. The affected party must notify the other promptly and take reasonable steps to mitigate.
15. Data protection
Both parties will comply with applicable data protection laws (including the UK GDPR and Data Protection Act 2018). Where we process personal data on your behalf, we do so as a processor under a separate Data Processing Agreement or equivalent contractual terms. For information about how we handle personal data as a controller, see our Privacy Policy.
16. General provisions
- Entire agreement: these Terms together with the Proposal constitute the entire agreement between the parties.
- Amendments: any amendment must be in writing and signed (or confirmed by email) by both parties.
- Assignment: you may not assign your rights or obligations without our prior written consent.
- Third-party rights: no one other than the parties may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
- Notices: notices must be sent to the addresses shown at the top of these Terms (for us) or the address you have provided to us (for you), by email or by recorded delivery.
- Severability: if any provision is found to be invalid or unenforceable, the remaining provisions continue in effect.
- Waiver: failure to enforce any right is not a waiver of that right.
17. Governing law and jurisdiction
These Terms and any dispute or claim arising from them (including non-contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts.
18. Contact
For any questions about these Terms:
MAX TECH SOLUTION LTD
1 Grafton Way, London, WC1E 6JN, United Kingdom
Email: info@max-tech-solutions.com
Phone: +44 7537 135819